Capacity-for-change: Risk indicators trending
Towers Watson research (2011 to 2016) finds “workers demonstrating the highest levels of stress and on-the-job burnout in memory”. Corporate capacity-for-change is at growing risk, as seen in …
⊗ Change fatigue ⊗ Work stress ⊗ Work dissatisfaction ⊗ Key talent turnover ⊗ Mental health disabilities
⊗ Presentee performance ⊗ Declining service / quality metrics ⊗ Compromised corporate reputation
Impacts of capacity warning signs
“Change is as change does … and the people do the doing”. Independent of C-suite backing, the roll-out plan or technology applied, the “people factor” accounts for > 50% of the often unbudgeted costs handicapping many corporate change initiatives … summarized in this chart:
“If your company’s in the race, you should know your corporate vital signs”
How we track your Corporate Vital Signs™ metrics Overview is HERE
